🚚 Shipping

How long does delivery take?

We deliver Pan-India within 5–7 business days. Metro cities may receive orders in 3–5 days.

Is there free shipping?

Yes! We offer free shipping on all orders above ₹499. Orders below ₹499 have a flat shipping fee of ₹49.

Do you ship across India?

Yes, we ship to all major cities and towns across India.

🔄 Returns & Exchanges

What is your return policy?

We offer a 7-day easy return policy. If you're not happy with your purchase, contact us within 7 days of delivery.

How do I initiate a return?

Email us at support@kinshipplay.in with your order number and reason for return. We'll arrange a pickup within 2 business days.

When will I get my refund?

Refunds are processed within 5–7 business days after we receive the returned product.

🧸 Products & Safety

Are your products safe for babies?

Absolutely. All products on Kinship Play are carefully selected to be non-toxic, BPA-free, and child-safe. We follow strict safety standards for every age group.

How do I choose the right product for my child's age?

We've organized our store by age groups to make it easy:
• Babies (0–2 Yrs)
• Toddlers (2–5 Yrs)
• Kids (5–7 Yrs)
• Junior (7–10 Yrs)

Are the products Montessori-approved?

Many of our products are Montessori-inspired, designed to encourage independent learning, sensory development, and creativity.

💳 Payments

What payment methods do you accept?

We accept all major payment methods including UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) on select orders.

Is it safe to pay on your website?

Yes, our checkout is 100% secure and powered by Shopify — one of the world's most trusted e-commerce platforms.

📞 Contact Us

How can I reach Kinship Play?

We're happy to help! Reach us at:
📧 Email: support@kinshipplay.in
💬 WhatsApp: Available on our website
⏰ Support hours: Mon–Sat, 10 AM – 6 PM IST